Promised an estimate but never wrote an estimate

Robert came out and did all kinds of measurements including future work needed for two showers upstairs. Spent at least an hour of our time discussing a total bath remodel downstairs Quoted 25k for a remodel on a bathroom when an average bathroom remodel spent by customers is around 10k. Robert said he would send his estimate in a week. Never heard from him again. We heard through Home Advisors that they declined the job. Not very professional when the company rep. says they are sending an estimate and never do and on top of that, they aren't mature enough to say they declined the job and had to hear that through another company. Guess they couldn't retire off this job! Honesty and professionalism is what we look for in hiring a company besides their skills.

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