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very bad service

They scheduled a appointment with me and my husband. Confirmed the appointment he day before. I changed my whole work schedule to accommodate the appointment. They cancel an hour before. Really!!!!! I work 80 hours a week. My husband is dying so his time is really precious. Very disappointed with this kind of service. Wish I could give negative stars!!!

Bath Planet

Hi Stephanie, On behalf of our dealer, we sincerely apologize for the inconvenience of cancelling your appointment an hour before it was scheduled. We realize that a lot of our customers are very busy, work very hard, and we don't want to inconvenience anyone. We are in the process of contacting your local dealer to find out what happened, and will reach out to you once we do. Bath Planet Corporate

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