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Extremely POOR first contact

I reached out to bathplanet, because they offered a free guide. What I received was a phone call from a representative who wanted to set up a sales person to come out. When I said no, I called for the free guide your online offer mentioned. Her response. . She hung up. One Star may be overly generous

Bath Planet

Hi Greg, Thank you for contacting Bath Planet Corporate and we apologize on behalf of our dealer/caller for not offering to send out the Free Brochure. Please email your address to our Corporate Office at info@bathplanet.com requesting a brochure and we will send one out to you immediately. Bath Planet Corporate

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*Includes labor and product; bathtub, shower or walk-in tub and wall surround system. This promotion cannot be combined with any other offer. Other restrictions may apply. Each dealership is independently owned and operated. See dealer for details.