Replace Tub with Full Shower
The end product was fantastic and we are very happy. The two guys who came to our house were respectful and did the entire installation between 8pm and 2pm. The price was higher than other products but we went with the look that we wanted.
Lookin good
Nice professional experience from start to finish. Life time warranty is nice also. Can get a little pricey , but happy with completed work,
Excellent customer service
I arranged for a bathtub replacement with BathPlanet and put down a $2,000 deposit. Everyone I worked with was very responsive through the scheduling and planning process. Unfortunately my condo association decided that if I was replacing the tub I would also have to replace every bit of pipe in the wall. This was something that neither I nor BathPlanet could have anticipated. Due to the expense involved with pipe replacement I decided to cancel the job. When I called the folks at BathPlanet and started to explain the situation they offered to refund my $2,000 deposit even before I got around to asking. The refund check arrived in my mailbox soon after. I really do appreciate that BathPlanet was so easy to work with and so understanding about working in a vintage building where it's difficult to anticipate the full scope of the job.
Looks like a magazine photo!
Everything was perfect from being able to plan and see my new bathroom on the salesmans computer to having it transformed in one day!
Rental tub
Service and installation were both great. I was a little shocked at the pricing, but have to admit this was the thing to do instead of doing a new tub with wall repair which would have taken at least 3 days.. Installation in one day, no down time for my tenants to use bath and shower and it looks great.
Awesome new bathroom!!
Experience was amazing and simple. Met one week and had a new bathroom the next week. Only took a day to complete, cleanup was done same day, price was perfect and financing available. Definitely recommend Bath Planet and will use them again for my second bathroom in the next few years. :)
Fine job
Jerry did an excellant job installing the new bathtub.
Wonderful company
High quality materials installed by expert technicians who were polite and professional. They were very neat and did a thorough cleanup after their work was done. These people know what they are doing and I would highly recommend them.
Outstanding Customer Service
Our experience with Bath Planet has been exceptional-beginning with the one day installation and ongoing whenever I have a question or request. Everyone has been very pleasant, responsive and helpful. We have second bathroom we are planning to remodel in the future and when the time comes, I will be contacting Bath Planet again.
Mostly great
It was great and we love the shower. The only issue we had was that we had wanted a wand with our showerhead and the sales person wrote our order with it, however the showerhead we chose would not work with a handheld sprayer. The installer was aware that it didn't work but apparently there was a communication problem between installers and sales people. We were reimbursed for that issue and we love the shower even without the handheld sprayer.