Excellent Estimate Experience
I would like to recognize Mike Hammons for his OUTSTANDING customer service. Mike was called to come out to my house on short notice. He arrived promptly and was very knowledgable on the process and the materials used to convert a bathtub into a shower. He is very polite, personable, and it is obvious that he truly cares about his customers and their needs. I would highly recommend to anyone considering to have a bathroom remodeled to go with BathPlanet of San Antonio and ask for Mike!
Good product; disappointing service
We had a tiled shower previously and it has been replaced with the Bath Planet (acrylic) product. We are happy with the shower surround (walls), but the door glass has needed to be serviced several times (by sub-contractor of Bath Planet) due to leaks. The contractor has come to attempt repairs, but even after three visits, there is still a leak. Customer service on the part of Bath Planet and their sub-contractor was rather slow. At least two phone calls during this process were never returned. Communication has been less than satisfactory with Bath Planet. The quality of the shower wall product is good, but the customer service is poor.
Happy in Milton
Very impressed with the process to convert my garden tub to a walk-in shower and my shower into a closet. Helpful from start to finish and took time to custom design an opening for our shower window Recommend them
Cask iron tub to handicapped accessible walk-in.
I Had a Wonderful experience with this makeover. The Staff were courteous to my needs flexible hours. They took the old with them they were awesome. I would recommend planet bath to everyone. Reasonable price and they also work with grants to make it liveable for the Disabled..200% recommendation 😀thank you Dylan,Melissa and other members😀
Bathroom remodel
First off Bradley was really helpful with explaining everything things that goes in to a walk in shower. Explained how they do the install and every option we could do. By far the best in business.
BEAUTIFUL BATHROOM
First I want to thank everyone that was so helpful to me in planning my new make over bathroom Turned bath tub into shower new vanity and floor came on time stayed over time to finish job in two days as promised very satisfied with this company thanks again
Tub to Shower Conversion
The product was well worth waiting for and worth every dollar spent. The Installers (josh and Danielle) were always on time. The project two days. They did an excellent job and never left a mess for us to clean up. It is truly a beautiful shower and we just love it. We are in our 70's and feel very safe. Thank you to your company, Sales Rep, Ryan, and installers Josh and Danielle. YOU CANNOT GO WRONG WHEN YOU HIRE BATH PLANET!!!!!!
Better than our vision
We highly recommend Bath Planet. Victor showed up on time and was not pushy or aggressive in his sales. From the moment Peter entered to do the work he was professional and hard working. He never showed impatience with our questions and was always friendly and accommodating. He put down drop clothes from the entry to the room he was working in and cleaned up after himself every evening. The finished product looks wonderful and even better than our vision.
What a change!
Right from the beginning, this was a great experience. Jeff was friendly and accommodating and went out of his way to make my dreams a reality. Melissa was so helpful getting everything organized and staying in contact throughout the process. I highly recommend them for your renovations.